Comparison · updated 2026-04

DetailingStack vs OrbisX

OrbisX is a capable, detailing-industry platform — particularly strong for mid-size fixed shops with a dedicated front-office staffer. This page is for the mobile detailer or small shop weighing “should I pay more for OrbisX, or does DetailingStack cover what I actually need?”Sourced from each vendor's public pricing and docs as of 2026-04. Spot something stale? support@detailingstack.com.

What you care aboutDetailingStackOrbisX
Revenue you stop losing

Lost slots to no-shows

The single biggest revenue leak for mobile rigs. Deposits are the fix.

25% deposit collected at booking via Stripe; shops report ~80% fewer no-showsDeposits supported via integrated payments

Ceramic + PPF quotes written by hand

Templates help; Stack drafts the whole quote from shorthand.

AI quote-drafting (Stack copilot) turns '3-yr ceramic + wheels + glass' notes into a line-itemed quote in secondsQuote templates + reusable line items; no AI-drafted quotes advertised

Automated post-job review ask

Post-job review SMS with your Google Business Profile link, built into every planReview-request feature present; sending cadence configurable

Recurring monthly memberships sold to customers

Monthly maintenance wash plans — predictable MRR on top of per-job revenue.

Customer memberships: plan CRUD + Stripe Subscription checkout + auto-Job-on-renewal (Settings → Memberships)Memberships + recurring service plans supported as a feature

Promo codes + first-time-customer offers

Tenant-defined coupons (percent or amount off, min subtotal, max redemptions, expiry) applied at booking + on ad-hoc invoicesCoupon / promo-code handling supported

Billing for incidentals without a parent Job

One-off invoices via POST /v1/invoices — free-form line items, Stripe-hosted, tracked on the unified Payments pageInvoices typically anchored to a job / estimate
Operations — the back-office work nobody markets

One screen that shows every deposit, invoice, refund

Unified /dashboard/payments aggregates deposits + invoices + refunds with CSV exportPayments exist under billing; unified cross-surface view varies

Tracking consumables (wax, compound, microfiber)

Products catalog + inventory ledger with low-stock alerts; stock deducts on Job completionInventory module supported

In-product conversation with the customer

Message Center (tenant ↔ customer threaded chat) auto-chooses SMS / email / in-appCustomer messaging workflow varies by plan

Who changed what, and when

/dashboard/activity: 90 days of audit rows, filters, CSV export, agent-initiated changes taggedActivity / change log surfaced; depth varies

Calendar with agenda / day / week / month

/dashboard/calendar with keyboard shortcuts (T / J / K); status-color-coded jobs; mobile-firstCalendar/scheduling surface strong; admin-heavy UX

Undo an accidental delete

Soft-delete by default + 30-day /dashboard/trash with one-click restore; hard-delete requires typing the nameSoft-delete varies by entity; restore flows vary
Time before you're taking real bookings

Signup → first bookable link

< 5 min, self-serve; no sales call requiredSales-led onboarding; typically a walkthrough + setup session

Pricing you can see before signing up

$39 Starter / $89 Growth / $189 Pro — posted at /pricing, Stripe Checkout self-serveAdvertised starting point; firm per-seat quote after a sales call

Signing in without remembering a password

Magic-link signup + sign-in by default — type email, click link, you're in (password optional)Email + password login flow
How it feels to work on-site

Running the shop from a phone in the driveway

Mobile-first UI; native iOS/Android camera via Capacitor; offline photo queue syncs on reconnectStrong mobile support; admin surfaces remain desktop-optimized

Before/after photo capture that respects tenant bandwidth

Native camera + Cloudflare Images thumbnails + EXIF stripped + signed-URL deliveryPhoto capture supported through the app

Assistant that drafts messages + quotes for you

Stack copilot: quote drafting, photo auto-tagging, review-reply assistanceNo AI-native assistant advertised
Cost for a solo mobile rig or 1–3 seat shop

Monthly subscription

$39 (Starter) / $89 (Growth, default for mobile + small shops) / $189 (Pro)Mid-tier pricing, commonly quoted around ~$100+/mo at a single-shop size

What you pay per seat as you grow

Growth includes 3 seats; Pro is unlimited seats. No per-tech fee below 3 seats.Per-seat pricing typical
Data you own vs data you rent

CSV export + public API access

One-click CSV + full public REST API (/v1/*) + MCP bridge for AI agents — every planExport available; API access + surface depends on plan tier

Migration from another tool

Direct MTX importer live today; OrbisX CSV importer scoped for Q3 2026 (CSV works through /migrate-from-mtx in the meantime)You're moving AWAY from here

Where OrbisX is still a strong pick

Busy fixed-location shops with a front-desk staffer, heavy ceramic/PPF volume, and already-trained staff on OrbisX workflows — their feature depth in the admin panel is real, and the transition cost may not be worth it.

Switching from OrbisX?

Export your customer list as CSV and upload it at /migrate-from-mtx — the parser handles most CRM CSV shapes, OrbisX included. Need help? Email support@detailingstack.com and a human walks you through the first import.